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The 20/80 Rule refers to the initial capital cost of municipal infrastructure being about 20% of the ultimate total cost, with the other 80% being an unfunded liability. “Tackling the unfunded infrastructure liability involves a life-cycle way of thinking about infrastructure needs and how to pay for those needs over time. This holistic approach is described as Sustainable Service Delivery. The link between infrastructure asset management and the protection of a community’s natural resources is an important piece in Sustainable Service Delivery,” stated Glen Brown.

“Conservation-oriented water pricing is more than just charging more for water to conserve water. It is a balance between charging enough for water so that it imparts a conservation ethic. It is about balancing user rate revenues with taxation revenues in order to ensure that water systems can be adequately maintained. It is also about having a pricing strategy that provides affordable water for basic household use. That said, water pricing is likely one of the most effective water conservation tools that we have when combined with metering,” stated John Finnie.

“If the price signal is correct, and therefore correct, the majority of people and organizations will change they way they value water and change their behaviour – when using water and when buying water-using technologies – because they recognize that efficiency and conservation will save them money, ” stated Kirk Stinchcombe. “When you are thinking about all the considerations that go into water pricing, keep in mind that setting the rate is the key factor. Does the price accurately inform consumers about the costs of their water use and provide a signal that is sufficient to affect their decision making?”

“We have established a provincial precedent by creating a drinking water and watershed protection service area with taxation authority in an electoral area. The Drinking Water & Watershed Protection program is being implemented over time to help improve our approach to land use. Program implementation includes water pricing. It is one tool. For this reason, we describe pricing as a ‘dropdown’ within the overall water management strategy. We put considerable effort into designing a ‘user pays’ rate structure that is fair and equitable,” stated Mike Donnelly.

“We have had a lot of discussion in integrated asset management around level-of-service. There are some five ways to define level-of-service in the local government setting. One in particular is a policy issue for elected Councils – that is, what level-of-service is a Council prepared to have constituents pay for. Beware of service creep. My experience is that where politicians don’t understand level-of-service, and constituents complain about the level-of-service, the next thing you know politicians are pushing for an increase in level-of-service. It is very difficult to decrease service once a level is established,” stated Wally Wells.

“It was Gandhi who said you must be the change that you wish to see in the world. That is the part that we must all play. We all bring our little bit of talent to the table, to look at Vancouver Island as a test case to show the world how we can collaborate and pull things together. Looking ahead to the Vancouver Island Summit, it is about inspiring action and leadership for water sustainability on the island. As we have heard time and time again, if we do not get the water part right, we are in trouble,” stated Eric Bonham.

“It is amazing when one thinks about the subjects that come up in the CAVI initiative, with common themes and common issues. Today, I see local government being at a major crossroads. After 43 years, I wish I had longer to go in local government, but I don’t. There is a whole list of things that we have heard today which I think will inspire us to move forward; to think about we are doing individually and collectively; and to try to get together to produce a better Canada,” stated Kevin Lagan.

The desired outcome for the workshop was that participating practitioners would connect the dots between three initiatives (Water Pricing Primer, RDN Action for Water, and Beyond the Guidebook 2010). “Money, it should be about how to get the most value out of every dollar spent. Too often, thinking stops after the capital investment is made. Yet everyone needs to be thinking in terms of life-cycle costs, including future recapitalization of the investment,” stated Wally Wells.

“From all corners of Vancouver Island and in all sectors, leaders are wanting opportunities to collaborate, communicate and share best practices, resources and information. The general consensus is that there is unnecessary competition and that everyone on the Island would benefit from more collaboration and sharing on all levels. We must look outside our boundaries and work with our neighbouring communities for the betterment of all,” stated Eric Bonham.

Part of the rollout to stimulate a national dialogue on sustainable water management, the Nanaimo Water Pricing Workshop is described as the first of its kind in Canada. The workshop program is a unique blend of research and practice. “Sustainable service delivery is an emerging issue in BC. Changing and/or additional demands mean the local government workload is expanding. Local governments are being challenged to maintain and/or replace existing infrastructure over time, and to ‘do more with less’,” states Kim Stephens.