ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “A truly wise person remains teachable their entire lives, always curious and open to hearing new ideas and learning new things,” wrote Bernadette O’Connor, Editor, in the Winter 2024 issue of the Asset Management BC Newsletter IN BRITISH COLUMBIA:
NOTE TO READER:
The Winter 2024 issue of the Asset Management BC Newsletter includes an editor’s essay written by Bernadette O’Connor. Because the edition includes two articles, one by Kim Stephens and Robert Hicks and the other by Christina Benty, on the importance of “Deep Knowledge Transfer”, Bernadette shares some practical ideas of how to do this. She also talks about balanced methods for forming institutional knowledge and the importance of including new ideas, new knowledge, and new perspectives along with the tried and tested old ways.
How to Form, Retain, and Share Institutional Knowledge
“The term deep knowledge is generally referring to the effective sharing of knowledge that has been informed by a lot of experience,” wrote Bernadette O’Connor. “A truly wise person remains teachable their entire lives, always curious and open to hearing new ideas and learning new things.”
“They never get to a point that they stop listening because they think they know everything. Thus, a work environment that encourages exploring and adapting to new knowledge as well as sharing senior knowledge and learned experience will generate higher functioning teams (better problem solvers and decisions).”
“A balanced method to form institutional knowledge will draw benefit from the knowledge and experience of senior staff without discounting the contribution of new ideas, approaches, and information.”
TO LEARN MORE:
To read the complete article, download the Winter 2024 issue of the Asset Management BC Newsletter.
