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BC Framework for Asset Management for Sustainable Service Delivery establishes expectations for community planning

ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “If your foundation is weak, it is not going to get you anywhere. That is the nub of the problem …organizational amnesia has weakened foundations,” stated Arnold Schwabe, successor to Wally Wells as Executive Director of Asset Management BC


“So, what do we do? Really, it is about focusing on those areas of restarting and refreshing. And everybody, especially elected officials, having the courage to start making the change that is coming. I want to believe all the things are in place for change to occur, for a reset to take place,” stated Arnold Schwabe. “We have no more excuses. The concept of Asset Management has been around long enough for staff and elected officials to have an awareness of the issues. We need to move past our anxiety and confront the problems.”

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FLASHBACK TO 2011: First published reference to the term “Sustainable Service Delivery” in the Asset Management BC Newsletter was in the title of an article contributed by the Partnership for Water Sustainability in BC


“With respect to landscape-based rainwater management, an Integrated Rainwater Management Plan is a vehicle for local government to strategically connect the dots between land use planning, development and infrastructure standards, and asset management. And by ‘designing with nature’, a local government could make a very strong case for having a higher level of service – with ‘assets’ that appreciate, not depreciate, at a lower life-cycle cost,” stated Carrie Baron of the City of Surrey.

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FUSION OF ARTIFICIAL INTELLIGENCE AND NATURAL INTELLIGENCE: “Engineers do not understand nature because they were not taught it. And that brings us to why there is the need for Blue Ecology and interweaving other ways of thinking so that we can fuse AI, artificial intelligence, and natural intelligence, aka NI,” stated Michael Blackstock, independent Indigenous scholar and co-founder of the Blue Ecology Institute


“There is untapped intelligence out there in nature. It is on our doorstep but we are tapping it even less because we are so focused on Artificial Intelligence,” says Michael Blackstock. “There is this vast amount of wisdom out there that Indigenous peoples have seen forever…and that is Natural Intelligence. Avoid getting caught up in only looking to AI to solve your problems. The balance principle is central to Natural Intelligence and Blue Ecology. It calls for a narrative shift towards healing and giving back to the environment.”

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THE PERFECT STORM – WHY ‘ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY’ PROVIDES SOLUTIONS: “With limited resources, how do we balance priorities across the organization to provide the range of services yet maintain affordability in very tough times,” wrote Wally Wells (Summer 2024 issue of Asset Management BC Newsletter)


“Our biggest challenge today is affordability for our residents and businesses. Our local governments and First Nations Councils and Boards are challenged more than ever with balancing priorities of service against tax and fee increases and availability of capital for projects,” stated Wally Wells. “With an Asset Management policy to drive the process, the asset management framework and plan, along with the long-term financial plan, Councils and Boards have the background and analysis necessary to make informed decisions and stay within financial limits.”

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “Our investments in relationships, clarity, understanding, and direction-setting will help us in the work to come. We’ve laid the foundation, and now it’s time to build upon it,” wrote the City of Abbotsford’s Gracelyn Shannon (Summer 2024 issue of Asset Management BC Newsletter)


“Asset management is a complex, arduous, exciting, long-term, involved process. As practitioners, we wholeheartedly embrace this journey because it empowers us to collaboratively make informed decisions about our infrastructure, ultimately benefiting the public we serve. But where do we begin? In the article, I explain what tools, documents, or processes I’m using to set the foundation for the asset management work to come in Abbotsford,” wrote Gracelyn Shannon. “With a better understanding of our stakeholders and current practices, we wrote our Asset Management Policy.”

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “When data collection is undertaken in the absence of critical thinking, one runs the risk of analysis paralysis,” stated Kim Stephens, Partnership for Water Sustainability (Summer 2024 issue of Asset Management BC Newsletter)


“Local governments need data that is meaningful for infrastructure asset management, but quality and usefulness have emerged as issues of paramount concern. Before collecting data, make sure you ask the right questions,” states Kim Stephens. “Be clear on why data is needed. What is the desired outcome? How will you use the information or data? Will it help you make better decisions? How much and what kind of data do you actually need? Does the cost meet the test of being affordable and effective? What are the tradeoffs between risk, complexity and cost?”

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “A truly wise person remains teachable their entire lives, always curious and open to hearing new ideas and learning new things,” wrote Bernadette O’Connor, Editor, in the Winter 2024 issue of the Asset Management BC Newsletter IN BRITISH COLUMBIA:


“The term deep knowledge is generally referring to the effective sharing of knowledge that has been informed by a lot of experience. Thus, a work environment that encourages exploring and adapting to new knowledge as well as sharing senior knowledge and learned experience will generate better problem solvers and decisions. A balanced method to form institutional knowledge will draw benefit from the knowledge and experience of senior staff without discounting the contribution of new ideas, approaches, and information,” wrote Bernadette O’Connor.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “Knowledge transfer is a broken process in local government,” stated Kim Stephens, Partnership for Water Sustainability (Winter 2024 issue of Asset Management BC Newsletter)


“Organizational and intergenerational amnesia is real and has a downside. It results in unintended consequences. Superficial understandings do not yield solutions to complex problems. One needs deep knowledge. The ramifications of amnesia are cause for concern in an era when systems of all kinds are being subjected to repeated shocks that test their resiliency. At the same time, councils and boards are grappling with top-down decisions or directives by senior governments. But how effective can they be when knowledge transfer in local government is broken?” asked Kim Stephens.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “We get a wide variety of education and skill sets on Councils and Boards often with very different interests. This makes communications complex and challenging,” stated Christina Benty, a former mayor of Golden in southeast British Columbia (Winter 2024 issue of Asset Management BC Newsletter)


“There are two young fish swimming along who happen to meet an older fish. The older fish nods at them and says: ‘Morning boys, how’s the water?’ The two young fish swim on for a bit and then eventually one of them looks over at the other and asks: ‘What the hell is water?’ The story also begs the question, what makes the older fish so much wiser? We must infer that it is his experience. That is, the older fish only knows about water because he’s been either outside the fishbowl or in many different fishbowls,” wrote Christina Benty.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “We are looking forward to the challenge, to developing our internal capacity and cross-departmental integration, and to having some fun together along the way,” stated Jacqueline Weston, Asset Management Program Manager with the District of Saanich (Winter 2024 issue of Asset Management BC Newsletter)


“The District of Saanich 2019-2023 Strategic Plan included the development of an asset management strategy. The team now has a Council approved road map for the next five years on our journey towards sustainable service delivery. Implementation of the plan will advance Saanich’s Asset Management practices in each of the four core elements of the Asset Management BC framework (assets, information, finances and people), and will result in completion of Saanich’s first-generation Asset Management Plans by 2027.

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