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BC Framework for Asset Management for Sustainable Service Delivery establishes expectations for community planning

ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “The collaborative nature of the Partnership’s working relationship with Asset Management BC transcends our MOU. We share a mission and represent complementary audiences and perspectives within local government,” stated Kim Stephens of the Partnership for Water Sustainability


“In conversation after conversation when I am doing interviews, the need for organizations to rediscover the power of storytelling keeps coming up. Within the local government sector, the good news is that Asset Management BC is taking the initiative to walk the talk and create a forum for storytelling. Their initiative is newsworthy and notable. They are onto something. They are providing a safe space for local government people to share their stories of struggle in a changing world. When people acknowledge that there is a problem, then they can solve it,” stated Kim Stephens.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “We are all facing the same struggles. Let’s talk about what those struggles are,instead of just believing that we have the solution to it,” stated Arnold Schwabe, Executive Director with Asset Management BC


“Asset Management concepts have been around long enough for staff and elected officials to have an awareness of the issues. We need to truly begin addressing the struggle to implement. One of the big priorities for me this year is to just start bringing Asset Management back to reality. The theme that I am now promoting is this, just tell us your story because people can learn from stories. It does not have to be perfect. We know it is not perfect. But do not be afraid to tell the story. Passing on knowledge really is about the stories,” stated Arnold Schwabe.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “Communities of Practice are the informal “by-us-for-us” meetings where asset management practitioners learn together, exchange ideas, and support one another’s growth,” wrote the City of Abbotsford’s Gracelyn Shannon (Winter 2025 issue of Asset Management BC Newsletter)


“Arnold Schwabe and Michael Wall held the first regional Community of Practice in 2016, and I was lucky enough to attend. I was 22 years old, an Asset Management Coordinator, and new to local governments. Arnold and Michael created a space where we could all speak frankly about asset management practice in our respective communities. It was such a positive experience that I excitedly offered to host the next meeting. Over time, regional Communities of Practice grew in BC. Southern Vancouver Island and the Lower Mainland hosted meetings,” stated Gracelyn Shannon.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “We have no more excuses. The concept has been around long enough for staff and elected officials to have an awareness of the issues. We need to move past our anxiety and confront the problems,” stated Arnold Schwabe, Executive Director with Asset Management BC


“Inability to effectively communicate the purposes of local government as defined in legislation… Community Charter for municipalities and Local Government Act for regional districts…has had an unintended consequence – and that is, distrust of staff on the part of elected officials and taxpayers. So, what do we do? We reset. It is clearly a time of change. I think it is an appropriate time for local governments to reflect and self-evaluate the services they provide and how they provide them. This isn’t about blame. It is about putting pieces together,” stated Arnold Schwabe.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “Deep knowledge is rapidly being lost. Organizational amnesia is the consequence, and this creates risks and liabilities for communities,” wrote Kim Stephens in the Winter 2025 issue of Asset Management BC Newsletter


“For over two years, I have been writing a sweeping narrative titled the Chronicle of Green Infrastructure Innovation in Metro Vancouver from 1994 through 2024. What did you learn along the way, current local government staff would ask me; and where did that lead each time. Their questions prompted me to dig deeper and deeper. So, I expanded my ‘story behind the story’ interviews to delve into motivating factors. My hope is that a new generation of decision makers would build on deep knowledge that comes from lived experience,” stated Kim Stephens.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “If your foundation is weak, it is not going to get you anywhere. That is the nub of the problem …organizational amnesia has weakened foundations,” stated Arnold Schwabe, successor to Wally Wells as Executive Director of Asset Management BC


“So, what do we do? Really, it is about focusing on those areas of restarting and refreshing. And everybody, especially elected officials, having the courage to start making the change that is coming. I want to believe all the things are in place for change to occur, for a reset to take place,” stated Arnold Schwabe. “We have no more excuses. The concept of Asset Management has been around long enough for staff and elected officials to have an awareness of the issues. We need to move past our anxiety and confront the problems.”

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FLASHBACK TO 2011: First published reference to the term “Sustainable Service Delivery” in the Asset Management BC Newsletter was in the title of an article contributed by the Partnership for Water Sustainability in BC


“With respect to landscape-based rainwater management, an Integrated Rainwater Management Plan is a vehicle for local government to strategically connect the dots between land use planning, development and infrastructure standards, and asset management. And by ‘designing with nature’, a local government could make a very strong case for having a higher level of service – with ‘assets’ that appreciate, not depreciate, at a lower life-cycle cost,” stated Carrie Baron of the City of Surrey.

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FUSION OF ARTIFICIAL INTELLIGENCE AND NATURAL INTELLIGENCE: “Engineers do not understand nature because they were not taught it. And that brings us to why there is the need for Blue Ecology and interweaving other ways of thinking so that we can fuse AI, artificial intelligence, and natural intelligence, aka NI,” stated Michael Blackstock, independent Indigenous scholar and co-founder of the Blue Ecology Institute


“There is untapped intelligence out there in nature. It is on our doorstep but we are tapping it even less because we are so focused on Artificial Intelligence,” says Michael Blackstock. “There is this vast amount of wisdom out there that Indigenous peoples have seen forever…and that is Natural Intelligence. Avoid getting caught up in only looking to AI to solve your problems. The balance principle is central to Natural Intelligence and Blue Ecology. It calls for a narrative shift towards healing and giving back to the environment.”

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THE PERFECT STORM – WHY ‘ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY’ PROVIDES SOLUTIONS: “With limited resources, how do we balance priorities across the organization to provide the range of services yet maintain affordability in very tough times,” wrote Wally Wells (Summer 2024 issue of Asset Management BC Newsletter)


“Our biggest challenge today is affordability for our residents and businesses. Our local governments and First Nations Councils and Boards are challenged more than ever with balancing priorities of service against tax and fee increases and availability of capital for projects,” stated Wally Wells. “With an Asset Management policy to drive the process, the asset management framework and plan, along with the long-term financial plan, Councils and Boards have the background and analysis necessary to make informed decisions and stay within financial limits.”

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “Our investments in relationships, clarity, understanding, and direction-setting will help us in the work to come. We’ve laid the foundation, and now it’s time to build upon it,” wrote the City of Abbotsford’s Gracelyn Shannon (Summer 2024 issue of Asset Management BC Newsletter)


“Asset management is a complex, arduous, exciting, long-term, involved process. As practitioners, we wholeheartedly embrace this journey because it empowers us to collaboratively make informed decisions about our infrastructure, ultimately benefiting the public we serve. But where do we begin? In the article, I explain what tools, documents, or processes I’m using to set the foundation for the asset management work to come in Abbotsford,” wrote Gracelyn Shannon. “With a better understanding of our stakeholders and current practices, we wrote our Asset Management Policy.”

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