Projects & Case Studies

    City of Surrey Implements Metering Incentive Program

    To help homeowners conserve water and save energy costs, the City of Surrey has implemented a voluntary water metering incentive program. The public outreach program that outlined the benefits of metering over flat rate services was key to the City of Surrey making the switch to water metering.

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    Durham Region

    Durham Region in partnership with Tribute Communities, Natural Resources Canada (NRCan) and the Federation of Canadian Municipalities, is attempting to define a new standard in efficiency in new home construction. The goal of this project is to establish new standards of water efficiency for low-density residential development

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    Toilet Certification and Consumer Satisfaction in North America

    Many of the early generation 6-litre toilet models sold in North America performed poorly and failed to meet consumer expectations for flushing performance. Yet virtually all of these models met all of the prevailing performance requirements to become certified. Water utilities were concerned over the negative customer feedback they were receiving regarding toilet fixtures that they had encouraged (through rebates) their customers to install. In response, 22 U.S. and Canadian utilities and other water interests, recognizing that toilet certification did not guarantee a high level of performance, sponsored the development of the independent Maximum Performance (MaP) Testing Program. This is now considered the de facto methodology for toilet performance testing throughout North America.

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