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Compared with use of other tools and management practices, the area of partnerships and co-operative efforts to promote conservation is relatively neglected…

British Columbians enjoy reliable sources of water, from over 24,000 rivers, creeks and lakes. Despite this apparent abundance of water in BC, our water supply is not as plentiful as we would like to think.

Overall, few utilities are utilising any formal economic or financial tools to promote water conservation…

In contrast to education and consultation tools for residential water users, utility managers appear to employ far fewer methods for agricultural and ICI users…

Numerous tools are used to educate and consult with residential users, but conventional media (61%), billing enclosures (58%), and stand-alone publications (54%) are the most frequently used…

When it comes to leading by example, there are numerous tools that are currently in place within many BC utilities…

Of the operations and management tools most commonly used by utilities, emergency response plans are the most widespread…

Nearly all utility managers surveyed indicated that a website … would be a helpful resource.

Overall, the majority of water utilities surveyed are anticipating that population growth in their regions will necessitate system expansion.

CV Marketing Research, in conjunction with Alliance Professional Services, conducted an online survey of water utilities in British Columbia to determine water conservation policies, practices, and projects.