Operations and Management Tools

Of the operations and management tools most commonly used by utilities, emergency response plans are the most widespread, with more than 2 in 3 utilities using these (see Figure 3). Commercial metering, water supply upgrades, and voluntary water restrictions are also commonly used by at least half of those surveyed.  Tools that are used less frequently but are strongly being considered include residential metering (49%), leak detection programs (43%), and watershed protection (38%).