Lead-By-Example Tools
When it comes to leading by example, there are numerous tools that are currently in place within many BC utilities (see Figure 4). Three of 4 managers surveyed have operator education and training programs in place, while 1 in 2 have other employee education programs in place. Other commonly used tools include water conservation applied to operations and maintenance (46%) and early leak detection and repair (45%). While other tools and programs are less commonly used, a large number of utilities are at least considering adopting a number of these.