Agricultural Education and Consultation Tools
In contrast to education and consultation tools for residential water users, utility managers appear to employ far fewer methods for agricultural and ICI users (see Figure 6). Specifically, efforts are far more focussed, as evidenced by the common use of billing enclosures and website information. Unlike for residential users, standard media and stand-alone publications are used far less often to reach agricultural and ICI users. It also appears that fewer utilities are planning on adopting new education and consultation tools for these users, with most tools being considered by less than 20% of utilities.