Tag:

sustainable service delivery

    A NETWORK ALLOWS PEOPLE TO MOVE OUT OF WORKPLACE SILOS: “People who have ‘done it’ will help you properly define the problem and provide you with experience-based guidance on how to deal with the issue,” stated Joe McGowan, retired Director of Public Works, and network builder in the local government setting


    “Our workforce is dealing with two massive changes. One is Generational Amnesia and the second is that good people who desire to effect change are often working in silos that limit their contact with colleagues who can help define a problem and provide guidance on how to solve the problem. Generational amnesia is a phrase used to describe a situation in which organizations lose their memory of how to do things. The world is rapidly losing expertise through retirement which denies new employees the benefit of their predecessor’s knowledge and experience,” stated Joe McGowan.

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    PROFILE IN COURAGE: “There is a special type of courage that Council needs to have to say, ‘give us the naked truth’. There is not a lot of political up-side to shining a light on infrastructure challenges. Oak Bay Council did that, no holds barred,” stated Christopher Paine, Director of Financial Services, when he explained the vision of Council in setting the direction for Oak Bay’s Sustainable Infrastructure Replacement Plan


    “Two things about Oak Bay are quite unique. First, I know of no other situation where an engineering department and a finance department are so much in lockstep on a unified vision for asset management. That was really spurred by Council’s culture. That is the second thing. They knew there was an issue with an aging infrastructure because the visible signs were there. They trusted staff and they started investing heavily in infrastructure funding. Anybody who is going to hear or read about the Oak Bay story, the thing that they really must understand is the role of Council,” stated Christopher Paine.

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    ECOLOGICAL ACCOUNTING: Do you wonder how streams influence neighbourhoods and property values? To find out, download the latest report by the Partnership!


    EAP, the Ecological Accounting Process, addresses this question: How do communities decide how much to invest in the natural commons? The EAP methodology and metrics enable a local government to determine the WORTH of the natural commons, with ‘worth’ being the foundation for an annual budget for maintenance and maintenance of ecological assets. Application of the EAP methodology can help to inform an investment strategy for protection and/or restoration of ecological-hydrological function,” stated Tim Pringle.

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    VALUATION OF ECOLOGICAL SERVICES: Do you wonder how streams influence property values and purchasers? To find out, download the Shelly Creek report!


    “We arrived at an important insight about ecological assets; that is, an ecological commons is a land use. Regulations define stream functions and setback requirements. Whether it is a pond, wetland or riparian zone, it can be measured. The assessed values of adjacent parcels can be used to provide a value for the natural commons. The inference is that the area of the natural commons would be zoned residential or whatever if the stream was not there,” stated Tim Pringle.

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    Natural Assets as Ecological Systems and Services – IF YOU WONDER WHY, THEN CONTINUE READING (#3 in a series)


    “The idea of a natural commons supporting a package of ecological services which the community wants and expects to have implies that approved plans for land development should not result in ecological services being merely residual outcomes. Should the community simply be happy with what is left?” stated Tim Pringle. “Rather, their maintenance and management (M&M) should be planned as core municipal services.”

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    BC’S FIRST ASSET MANAGEMENT BYLAW: City of Courtenay leads by example


    “The City of Courtenay previously adopted an asset management policy in 2015. The bylaw takes the policy one step further, and formally stipulates that decisions on the renewal, upgrade, and acquisition of the City’s assets must consider the full cost throughout the expected lifespan of the asset. As infrastructure ages, maintenance costs typically increase. And failure to maintain assets can dramatically shorten their lifespans, potentially resulting in the need for costly upgrades,” stated David Allen.

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