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Asset Management BC

AVOID THE PAIN, BE DELIBERATE, FUND THE PLAN: “Asset management for sustainable service delivery” is how communities can bridge the gap, or disconnect, between short-term and long-term thinking

May 17, 2022


Glen Brown coined the term Sustainable Service Delivery in 2010. “My inspiration came from Guy Felio, one of the original gurus of asset management nationally. Guy said, ‘It’s all about the service’, because infrastructure/ assets are worthless IF they do not provide a service. That is what resonated with me. Also, Guy Felio said, for any asset management approach to be successful, it must not focus on the infrastructure asset by itself. That way-of-thinking applies to nature and the environment as well,” stated Glen Brown.

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ASSET MANAGEMENT IS AN AWKWARD TERM AND CONFUSES EVERYONE: “We have managed assets for decades and understand what that is and what we are doing. Suddenly we took two very simple words, reversed them, and went from managing assets to asset management. The result? We confused everyone,” stated Wally Wells, Executive Director of Asset Management BC

April 26, 2022


“An issue we have in communicating our message often seems to relate to the use and interpretation or misinterpretation of words or phrases. Too often we use technical terms within our own skill sets, not appreciating that others may not know what we are really saying. Asset Management, itself, is an intimidating term. The process of asset management or ‘managing assets’, is not new. The process, as defined today, just leads to better decisions across the entire organization for priority setting with limited budgets. However, we have succeeded in confusing everyone,” stated Wally Wells.

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PROFILE IN COURAGE: “There is a special type of courage that Council needs to have to say, ‘give us the naked truth’. There is not a lot of political up-side to shining a light on infrastructure challenges. Oak Bay Council did that, no holds barred,” stated Christopher Paine, Director of Financial Services, when he explained the vision of Council in setting the direction for Oak Bay’s Sustainable Infrastructure Replacement Plan

January 18, 2022


“Two things about Oak Bay are quite unique. First, I know of no other situation where an engineering department and a finance department are so much in lockstep on a unified vision for asset management. That was really spurred by Council’s culture. That is the second thing. They knew there was an issue with an aging infrastructure because the visible signs were there. They trusted staff and they started investing heavily in infrastructure funding. Anybody who is going to hear or read about the Oak Bay story, the thing that they really must understand is the role of Council,” stated Christopher Paine.

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