Tag:

Water Distribution System Planning

Management tools at your fingertips: Tapping the power of the web

January 10, 2006

All utilities at one time or another find it necessary to upgrade facilities and expand capacity, especially as water and wastewater service needs continue to increase with the demands of growing populations. As utilities undertake such projects, engineers and operators enter a world of old records, manuals, and drawings—often stored in a confusing disarray—looking for information to help make a project more efficient and therefore more cost-effective.

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Secrets to a successful CIS implementation

January 10, 2006

An up-to-date customer information system (CIS) is an essential component of an effective water utility business. These systems are responsible for a wide range of key business activities including billing, managing credit and collections, tracking water consumption, and responding to customers' needs.

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Developing a phased distribution system security enhancement program

January 9, 2006

This article addresses the organization and prioritization of short- and long-term security enhancements for existing and future water utility facilities.

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Ten primary trends and their implications for water utilities

January 6, 2006

The authors provide an overview of the top ten water utility future trends identified through an assessment of the literature, interviews with public water supply community leaders, and a futures workshop featuring futurists and scenario planning exercises.

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Meeting customer expectations in a fluid utility environment

January 5, 2006

The increasing pressure on water utilities to meet growing regulatory expectations is well known. Customers are also clamoring for utilities' attention, demanding service, safety, and taste, and creating pressure from a different direction. Utilities' primary competition is the bottled water industry because of a public perception of greater safety and better taste.

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Scenario planning: A tool to manage future water utility uncertainty

January 5, 2006

Scenario planning is a powerful tool that can be used by strategic planners to frame the future, and is useful in guiding representatives of the public water supply community when planning for future uncertainty.

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Williams Lake conserves wisely

January 4, 2006

In 2004, the City of Williams Lake undertook a major review of its water utility and associated management practices. The resulting documents—the “Williams Lake Water Conservation Plan” and the “Waterworks Bylaw”—identify water management and water conservation strategies that will protect and preserve our valuable water resource well into the future.

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Envisioning the future water utility

January 3, 2006

This article presents the findings of a Malcolm Pirnie Inc. 2004 national survey of 71 water utility industry experts, regarding their views on the future issues facing U.S. utilities. (While the survey was conducted in the U.S., many of the findings reflect the current and potential future states of the water industry in Canada.)

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