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Meeting customer expectations in a fluid utility environment

The increasing pressure on water utilities to meet growing regulatory expectations is well known. Customers are also clamoring for utilities' attention, demanding service, safety, and taste, and creating pressure from a different direction. Utilities' primary competition is the bottled water industry because of a public perception of greater safety and better taste.

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IIABC Landscape Irrigation Scheduling Calculator

The Irrigation Industry Association of British Columbia (IIABC) has created an online Landscape Irrigation Scheduling Calculator to help irrigators develop water-efficient irrigation schedules. By entering basic information about climate, landscape types, soil conditions, crop root depth, and irrigation system type and spacing, irrigators can determine the optimum number of days to water, the irrigation run time for each day, and the maximum run time per cycle.

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Williams Lake conserves wisely

In 2004, the City of Williams Lake undertook a major review of its water utility and associated management practices. The resulting documents—the “Williams Lake Water Conservation Plan” and the “Waterworks Bylaw”—identify water management and water conservation strategies that will protect and preserve our valuable water resource well into the future.

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Envisioning the future water utility

This article presents the findings of a Malcolm Pirnie Inc. 2004 national survey of 71 water utility industry experts, regarding their views on the future issues facing U.S. utilities. (While the survey was conducted in the U.S., many of the findings reflect the current and potential future states of the water industry in Canada.)

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Maximum performance testing of popular toilet models

As noted in the 5th Edition of “Maximum Performance Testing of Popular Toilet Models”, “virtually all toilet models sold in Canada and the U.S. meet both flush volume and performance requirements of the Canadian Standards Association and the American National Standards Institute/American Society of Mechanical Engineers.” However, “there remains some question as to whether models that meet the minimum certification requirements meet the expectations of the consumer.”

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Okanagan Basin Water Board

The Okanagan Basin Water Board (OBWB) was formed in the mid-seventies to provide a basin-wide perspective on water resource management in the valley. The main focus of the board over the past thirty years has been milfoil management in area lakes and providing grants to local municipalities for sewage treatment infrastructure. Recently, the OBWB has undertaken the most significant change in its thirty-year history.

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New online resource: StormwaterAuthority.org

StormwaterAuthority.org is a resource of comprehensive and relevant information, news, events, and education on stormwater. The website’s mission is to help landowners and developers, engineers, and contractors make educated and environmentally sound decisions about stormwater management and treatment.

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