Glen Brown

    ASSET MANAGEMENT BC NEWSLETTER (January 2011):”Actions and targets in Living Water Smart encourage ‘green choices’ that will foster a holistic approach to infrastructure asset management. Protection of a community’s natural resources is emerging as an important piece in Sustainable Service Delivery,” foreshadowed Glen Brown

    Glen Brown is the visionary and thought leader who coined the term “sustainable service delivery”. This way of viewing the local government sphere of responsibility changes everything about how local governments do business in an era of rapid change. “Level-of-Service is the integrator for everything that local governments do. What level of service does a community wish to provide, and what level can it afford? Everyone will have to make level-of-service choices. Establish the level-of-service that is sustainable to protect watershed health,” stated Glen Brown.

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    SUSTAINABLE SERVICE DELIVERY FOR WATERSHED SYSTEMS: “We needed a way to illustrate diagrammatically what the journey by a local government to the eventual Sustainable Service Delivery destination would look like. This led us to the concept of a continuum,” stated Glen Brown, Asset Management BC Chair (reference: “Living Water Smart in British Columbia: Sustainable Service Delivery for Watershed Systems” – released by the Partnership for Water Sustainability in March 2022)

    “We framed the Asset Management Continuum as a series of three steps, recognizing that most local governments were at Ground Zero in 2015. Our operative phrase was ‘as understanding grows’. We saw this as the key consideration for local governments progressing along the continuum. Although it might be possible, we believed it unrealistic to expect anyone to jump directly to Step Three and integrate natural systems into their asset management strategies. We needed a way to illustrate this diagrammatically. This led us to the concept of a continuum,” stated Glen Brown.

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    DOWNLOAD BEYOND THE GUIDEBOOK 2010: “It is captivating with the stories, quotes and pictures,” stated Kathy Bishop, Curriculum Chair for Leadership BC – Central Vancouver Island (June 2010)

    Beyond the Guidebook 2020 shows how to achieve water sustainability through outcome-oriented urban watershed plans. “It is a great resource, well written … Down to earth, and in line with what the Water Sustainability Action Plan speaks about… The new business as usual, connecting the dots and giving useful tools and roadmaps for success. It is an easy read,” stated Kathy Bishop. “I also see that it is inspiring, with all the VI municipalities stories, for Vancouver Island to move forward with connecting the dots throughout the Island. What a great foundation/springboard for The Nanaimo Dialogue.”

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    CREATING A CULTURE FOR URBAN WATERSHED RESTORATION: Flashback to rollout of Beyond the Guidebook 2010 which provided guidance for a regional team approach founded on shared responsibility – “A good idea is immediate, but preparation for implementation can take 5 to 10 years. Change will then take place quickly,” stated Glen Brown at the 2010 Annual Convention of BC Municipalities

    “In 2005, we said this would be a different kind of guidebook. We said that the Guidebook would be the ‘telling of the stories’ of how change is being implemented on-the-ground in BC. Before the chapters could be written, however, the regional case studies had to run their course. Five years later, Beyond the Guidebook 2010 is the story of how we got to here and where we are going next. If one goes back 10 years, there was a void of policy and legislation. This led us down an educational path as the logical alternative. We took the Stormwater Planning Guidebook, which is a document released in 2002, and we moved it to implementation,” stated Glen Brown.

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