ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “Asset management isn’t a ‘core part’ of city government, it is city government,” wrote Duane Nicol, Chief Administrative Officer with the City of Selkirk, Manitoba (Winter 2022 issue of Asset Management BC Newsletter)
“We are much more emotional and habitual than we are prepared to admit. What we do shapes what we think, just as much as what we think informs our actions. What researchers studying behaviour tell us is that at the very least, the link between thinking and doing is iterative. This single idea makes the daunting notion of remaking municipal operations via asset management, not just possible, but manageable. To change the paradigm, given enough time, all you need to do, is change what you do and shape how people internalize the new behaviour,” stated Duane Nicol.