ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY IN BRITISH COLUMBIA: “If Courtenay’s experience along this path is any indication, the 4C’s – Collaboration, Capacity, Culture, and Council – can provide local governments with the foundation to achieve Sustainable Service Delivery,” wrote David Allen, City of Courtenay CAO (Asset Management BC Newsletter, Fall 2020)
“After becoming CAO of Courtenay, BC in 2013, we began exploring how to implement an AM Program at the City. Collaborating with external agencies opened our minds to thinking of AM practices in far broader terms, so that they might be applied in any community, regardless of size. We didn’t realize it, at the time, but it led to us eventually conclude that operationalizing AM would involve four separate, interconnected initiatives that would be the pathway for our journey toward Sustainable Service Delivery: The 4C’s,” wrote David Allen.
