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Contextual Resources

ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “My advice is to find a frustrated operator, listen to them, and engage them in what you’re doing. I promise, your work will change for the better,” stated Gracelyn Shannon, Asset Management Manager with the City of Abbotsford (Fall 2023 issue of Asset Management BC Newsletter)


“I am personally fascinated by the space where the world of Asset Management meets the world of Operations. Both have their own unique history, development, and raison d’être. I’ve heard plenty of complaints from operations about asset management and vice versa. But then, we’re all trying to achieve the same thing in the end. As local government staff, we want to deliver services to the public for a long, long time. In asset management, we call that Sustainable Service Delivery. Choose to be the bridge from asset management to operations,” stated Gracelyn Shannon.

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MOVING TOWARDS SUSTAINABLE SERVICE DELIVERY IN THE COMOX VALLEY: “Asset Management for Sustainable Service Delivery is much more than setting some money aside for infrastructure replacement. It must be a comprehensive and integrated approach that links the past, present and future,” stated Geoff Garbutt, City of Manager, City of Courtenay


“In my mind, the phrase Asset Management for Sustainable Service Delivery is a euphemism for make the right decisions, think about the future, and then take action. It has got to evolve because the future is NOT the past. We also need to adapt moving forward. So, that means Asset Management for Sustainable Service Delivery has got to reflect where the community is going as well. If you are only going to make decisions that maintain your assets as they are, that is insufficient. The process needs to evolve to meet the community’s changing needs,” stated Geoff Garbutt.

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REFLECTIONS ON SHARING A MISSION WITH WALLY WELLS: “The success of our collaboration is that it is relationship-based and founded on respect and trust,” stated Kim Stephens, Executive Director, Partnership for Water Sustainability in BC


“Alignment of efforts with Wally Wells has been key to elevating Water Sustainability and Asset Management as top-of-mind priorities for local governments. The two priorities are inextricably linked, and our efforts are complementary in facilitating peer-to-peer learning across boundaries. Beginning in January 2011, Asset Management BC published the first of 26 articles contributed by the Partnership to the quarterly newsletter edited by Wally. These have connected the dots between sustainable service delivery and water sustainability,” stated Kim Stephens.

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REFLECTIONS ON SHARING A MISSION: “Wally Wells brought us on this journey. He helped us expand our discourse and our understanding of alignment across sectors and stewardship roles,” stated Paul Chapman, Chair of the Watershed Moments Series


“Our discussions lead to an expanded common vocabulary. Sustainable Service Delivery, Eco-Assets and Eco-Asset Management, the Ecological Accounting Process, Municipal Natural Asset Inventory, Riparian Deficit, and watershed stewardship are some of the words in our new common tongue. The rabid environmentalist, the cold-hearted accountant and the aloof engineer could come together and focus on a common goal – Water Balance. At a very key level, it is about our relationship with water and with each other. We design and build our communities based on our relationship to water,” stated Paul Chapman.

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DOWNLOAD: “Living Water Smart in British Columbia: Moving Towards Sustainable Service Delivery in the Comox Valley” – released by the Partnership for Water Sustainability (May 2023)


“I am a project person. I come from a project background and am used to the stages of a project – from conception through budgeting, procurement, construction, and commissioning. It is a very structured spectrum of activities. There is a defined beginning and end. But that is not the way it is in the world of water stewardship. It is a bit like a creek. It just meanders all over the place such that you just cannot seem to get things to completion even when the process is a good one. You learn that this is what it means to be on a journey,” stated Marc Rutten.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “Projects have a beginning, a middle, and an end. But the asset management parade never ends – it is cyclic,” stated Bill Sims (Winter 2023 issue of Asset Management BC Newsletter)


“A key consideration is intergenerational equity. This is finding the right balance between spreading the cost of services over citizens who benefit now and in the future without burdening future generations with the inability to sustain services. It is a core responsibility of a Council – enshrined in BC’s Community Charter – to provide for the stewardship of the public assets of the community.. It’s critical to ensure we are facing the right direction. Our role is to leave our communities a better place than we found them and pass the torch to the next generation,” stated Bill Sims.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “Asset management is not new. What is new are the accounting standards around asset management and the attention being paid to a long-term financial strategy to support it,” wrote Khalie Genereaux, Deputy Director of Finance with the City of Terrace (Winter 2023 issue of Asset Management BC Newsletter)


“The Public Service Accounting Board. PSAB 3150 requires local governments to amortize their tangible capital assets over their expected useful life. Prior to 2009, there were no standards in place for the valuation and deterioration of the local government assets. Consequently, the funding for renewal and replacement has not always been top of mind or top priority. As many of our aging communities are seeing their assets reach the end of their useful lives, the funding portion can no longer be ignored. If it is, we could all see ourselves declaring a local state of emergency,” wrote Khalie Genereaux.

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ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “Provide a consistent, reliable level of service that saves $millions over time and builds community resilience in an increasingly risky climate,” wrote Kim Fowler of the Regional District of Nanaimo (Winter 2023 issue of Asset Management BC Newsletter)


“How do you do a budget if you don’t know what assets you have, their condition and when they need to be replaced? Climate change is increasing risk by damaging assets. And while the focus of your asset management plan should be integration with your long-term capital budget, don’t overlook the ‘master asset management plan’, otherwise known as your Official Community Plan (OCP). They set the locations and standards of future growth in your community, and as a result, set the core infrastructure needs and their associated costs,” stated Kim Fowler.

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WHAT WOULD YOU SAY TO A NEW COUNCIL ABOUT ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY? – “What a great article series in this newsletter! So many perspectives – I love the concept of all the different voices,” praised Sarah MacFord, Knowledge Mobilization Officer with the Federation of Canadian Municipalities (February 2023)


In Fall 2018, after province-wide local government elections in British Columbia, the Asset Management BC Newsletter presented a range of perspectives to inform the newly elected about Asset Management for Sustainable Service Delivery in British Columbia. Asset Management BC did the same again with the Winter 2023 issue. The set of 9 articles again provide guidance and advice for new Councils from a continuum of perspectives. “It was very interesting to see what each of them chose to focus on and the language they chose to speak to Council with,” noted Sarah MacFord.

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BRITISH COLUMBIA’S 2023 ELECTED OFFICIALS SEMINAR SERIES: “Asset management focused on sustainable service delivery is fundamental to helping local government and First Nation communities achieve their primary purposes,” wrote David Allen, Executive Director (Winter 2023 issue of Asset Management BC Newsletter)


“BC’s Local Government Leadership Academy was one of the first local government organizations to recognize the importance of leadership in “stewardship” and the important role of asset management as the path to sustainable service delivery. Held every four years, following the BC local government elections, the Elected Officials Seminar series organized by the Academy includes stops in each of UBCM’s five Area Associations, providing a 3-day orientation and networking program on roles and responsibilities, stewardship, and good governance,” stated David Allen.

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