ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY: “Knowledge transfer is a broken process in local government,” stated Kim Stephens, Partnership for Water Sustainability (Winter 2024 issue of Asset Management BC Newsletter)

“Organizational and intergenerational amnesia is real and has a downside. It results in unintended consequences. Superficial understandings do not yield solutions to complex problems. One needs deep knowledge. The ramifications of amnesia are cause for concern in an era when systems of all kinds are being subjected to repeated shocks that test their resiliency. At the same time, councils and boards are grappling with top-down decisions or directives by senior governments. But how effective can they be when knowledge transfer in local government is broken?” asked Kim Stephens.





