ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY IN BRITISH COLUMBIA: “If Courtenay’s experience along this path is any indication, the < 4C’s: Collaboration, Capacity, Culture, and Council > can provide local governments with the foundation to achieve Sustainable Service Delivery,” wrote David Allen, City of Courtenay CAO (Asset Management BC Newsletter, Fall 2020)

NOTE TO READER:

The Fall 2020 issue of the Asset Management BC Newsletter includes an article written by David Allen, Chief Administrative Officer with the City of Courtenay, prior to his retirement. He is Co-Chair of the Asset Management BC Community of Practice.

Putting Asset Management into Action at the City of Courtenay – Using “The 4 C’s”: Collaboration, Capacity, Culture and Council

“I was first bitten by the Asset Management (AM) bug back in 20101 and soon realized that AM needed to become a core function of local governments. A short time later I was invited to be Co-Chair of the Asset Management BC Community of Practice and have happily been in the thick of it ever since,” wrote David Allen in his opening paragraph.

“Now, ten years later, I’d like to share a concise overview of several principles we’ve collectively learned and how we apply them at my workplace as CAO of the City of Courtenay. They’ve coalesced into what we locally refer to as ‘The 4C’s: Collaboration, Capacity, Culture and Council’.

“If Courtenay’s experience along this path is any indication, the “4C’s” can provide local governments with the foundation to achieve Sustainable Service Delivery.”

The third “C” is Culture

“Our role is delivering services most often based on equity rather than those offered by the private sector, where the motivation is market benefits. Consequently, discovering and embedding a positive corporate culture is vital in creating a work environment that fosters creativity, innovation, and other conditions necessary for Sustainable Service Delivery in a non-market workplace.

To Learn More:

To read the complete article by David Allen, download a copy of the Fall 2020 issue of the Asset Management BC Newsletter, and scroll down to page 3.