FLASHBACK TO 2010: “At the 2010 Power Smart Forum, we incorporated a session about Beyond the Guidebook 2010 because it demonstrates what can be accomplished when one implements a culture change,” stated BC Hydro’s Pia Nagpal (October)
“Beyond the Guidebook 2010 is the story of doing business differently in the local government setting, and connecting with the community. Government and large institutions, while needing to put in place broad policies and support systems, do not have enough influence by themselves to encourage individual behaviour change in support of conservation, at the level that is needed to maintain to adequately conserve out natural systems,” stated Pia Nagpal.