ASSET MANAGEMENT FOR SUSTAINABLE SERVICE DELIVERY IN BRITISH COLUMBIA: “Asset management reduces my risk and gives me confidence so I can focus on optimization, performance and efficiency at the Wastewater Treatment Plant,” stated Anna Agnew, the Town of Gibson’s level 4 lead operator, in an article written for the Asset Management BC Newsletter (October 2021)
“Imagine yourself as the lead water and wastewater operator at your organization. At the front lines of it all managing or preventing failures, one after the other. You know the system inside and out and have grown a professional pride and ownership over the system. However, potential mechanical failure or permit violation is always on your mind. You know you need a better system in place than you have,” stated Anna Agnew. “We had the right combination of the people on the team, the right support and tools at the right time, a clear road map we set up, leadership’s support, and a stubbornness and commitment to the end goal. We started small.”